I accept and understand Clearwater Events Terms and Conditions
There are two types of events; paid and unpaid.



Full payment is required prior to the event date. Our preferred method is cheque. All cheques must be made payable to Melbourne Water.

Cancellation/refund policy

 If you cannot attend a Clearwater event, you must contact us by email at least 5 working days prior to the commencement date of the course and request either:

a) A full refund of event fees;

b) Transfer (re-scheduling) to another event; or

c) Substitution of another person to attend the nominated event. 

If you contact us less than 5 working days prior to the commencement date of the event, no refund, transfer or substitution will be available. 

Event cancellation policy

Strict minimum and maximum numbers apply to training events. An event may be cancelled or postponed if the number of attendees is less than the minimum number of attendees required. If this occurs, confirmation will be sent one week before the event (at the latest) to confirm that the event is being cancelled or postponed. A full refund or transfer (re-scheduling) to another event will be available. 


An administration fee may be applied (post event) if you have registered and do not attend, or fail to provide a notification of non-attendance at least 5 working days prior the event and/or a replacement person cannot be found.

Clearwater reserves the right to cancel an unpaid event due to unforeseen circumstances. This information will be made available to the public on the Clearwater website. It is the registrant's responsibility to check the Clearwater website prior to the event date.